Precautions

Payment Methods:

We accept payment through Alipay, WeChat, UnionPay and credit cards, and settle in RMB. You can place an order without registration, just a credit card with VISA or MasterCard logo.

Delivery method and shipping cost:

We cooperate with international mainstream express companies and use air transportation. 5-7 working days to Asia and Oceania, 5-10 working days to America, and 10-15 working days to Europe and other regions.

Return and Refund Policy:

For the safety of our employees and customers, all items in our online store are sold as non-returnable and non-exchangeable unless defective. Please place your order with caution.

In addition, the RELX e-cigarette overseas direct mail website also provides a full range of services to ensure that your shopping experience is worry-free. We have a professional customer support team to answer your questions, provide shopping suggestions and handle after-sales issues at any time.

We do not accept any exchanges or returns in the following cases:

I bought the wrong product; I didn't like the taste of what I bought; I bought more than I needed; I no longer needed it.

However, if you have any problems with your order, please feel free to contact us by email and provide your order number.

Email: support@buyrelx.com

We are committed to providing our customers with the best vaping experience possible, and we would be happy to help you resolve your issue.