Delivery method and shipping cost

Payment Methods:

RELX overseas online direct mail website accepts payment via WeChat/Alipay, UnionPay, and credit cards, and the payment is settled in the customer's local currency (RMB in mainland China). You can place an order without registration, and contact the official payment after the order is completed.

Delivery method and shipping cost:

RELX Overseas Online Direct Mail cooperates with international mainstream express companies to ship goods quickly without the need for customers to assist in customs clearance, ensuring that you can receive the original authentic products smoothly. Generally speaking , it takes 2-3 working days to arrive in Asia, 7 working days to North America and Australia, and no more than 10 working days to Europe and other regions.

Return and Refund Policy:

For the safety of our customers and RELX Overseas Online Direct Mail Network employees, all our products are sold on a non-returnable and non-exchangeable basis unless the purchased product is a counterfeit or the product is defective. Please place your order with caution.

In addition, RELX Overseas Online Direct Mail also provides a full range of services to ensure your shopping experience is worry-free. We have a professional customer support team to answer your questions, provide shopping suggestions and handle after-sales issues at any time.

We do not accept exchanges or returns for any of the following circumstances:

I bought the wrong product/I don’t like the taste of what I bought/I bought more than I needed/I don’t need it anymore.

However, if you have any problems with your order, please feel free to contact us using the contact details provided on the Website and quote your order number.

RELX Overseas Online Direct Mail Official Email: support@buyrelx.com

We are committed to providing our customers with the best vaping experience possible, and we would be happy to help you resolve your issue.